Refund & Cancellation Policy
Last updated: 8 October 2026
Bought on Amazon, Flipkart or another marketplace? Returns and refunds are handled by that marketplace under its own return policy — start the request from your order there. If the sticker won't activate or scan, contact us and we'll help.
Ordering directly on this website is coming soon; the policy below will apply to those orders once it opens. Our app features are currently free and have nothing to refund.
Ordering directly on this website is coming soon; the policy below will apply to those orders once it opens. Our app features are currently free and have nothing to refund.
QR stickers are printed to order with a code linked to your account, so they can't be resold. This policy explains when you can cancel, and when we replace or refund. It does not limit your rights under the Consumer Protection Act, 2019.
1. Cancelling an order
- You can cancel free of charge until your sticker is printed — usually within 24 hours of ordering. Write to us with your order ID (see below).
- Once printed or dispatched, an order can't be cancelled, but section 2 still applies if something is wrong with it.
- We may cancel an order (with a full refund) if we can't deliver to your address, the item is unavailable, or the order looks fraudulent.
2. Damaged, defective or wrong items
- Tell us within 7 days of delivery if the sticker arrives damaged, misprinted, doesn't scan, or isn't what you ordered. Please include your order ID and a photo.
- We will send a free replacement or, if you prefer, give a full refund. You don't need to post the faulty sticker back unless we ask.
- If a sticker stops scanning later because of a fault on our side (not wear, damage or misuse), we will replace it.
3. What we can't refund
- Change of mind after printing, because each sticker is custom-made and linked to your account.
- Stickers damaged after delivery — for example by peeling, washing chemicals or accidents.
- Orders returned to us because the address or phone number given was wrong; we can re-ship for the delivery charge.
4. How refunds are paid
- Approved refunds go back to the original payment method within 5–7 working days. Your bank may take a few more days to show it.
- Refunds cover the price you paid, including taxes and any delivery charge for the affected item.
5. How to reach us
Email your order ID and the issue to the address below. We acknowledge requests within 24 hours (48 hours at most) and aim to resolve them within 15 days.
support@mygarage360.com · +91 77778 06966 (call or WhatsApp)
Not happy with the outcome? Contact our Grievance Officer. You can also approach the National Consumer Helpline (1915 or consumerhelpline.gov.in).